Terms of Use
About these terms
These Terms of Use govern use of the Neoma Health website.
Please read these terms before using the website. If you do not agree with them, please discontinue use. Separate patient agreements, consent forms, financial policies, and platform terms may apply when you receive care or use patient services.
Informational purposes only
Website content provides general information about Neoma Health and its services. It is not a diagnosis, an individualized treatment recommendation, or a substitute for consultation with a qualified healthcare professional.
Do not disregard professional medical advice or delay seeking care because of something you read on this website.
Not for emergencies
The website, contact form, and general email address are not intended for emergencies and may not be monitored continuously.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency care.
No automatic physician–patient relationship
Browsing this website, submitting a contact form, or requesting an appointment does not, by itself, establish a physician–patient relationship.
Care is subject to acceptance by the practice, appropriate evaluation, and completion of applicable registration and consent requirements.
Appointments and treatment
Submitting an appointment inquiry does not guarantee a particular appointment time or access to a specific treatment.
Treatment recommendations, prescriptions, laboratory testing, and other services depend on individual clinical evaluation and the treating clinician’s judgment. Website descriptions do not guarantee that a particular treatment is suitable for you or will be prescribed.
Telehealth
Telehealth availability depends on clinical appropriateness, provider availability, your location at the time of the visit, and applicable licensing requirements.
Please confirm eligibility with the practice before scheduling. Additional telehealth consent requirements may apply.
Pricing and payment
Neoma Health is a cash-pay practice and does not bill insurance for visits or services.
Published prices describe the services identified and may change. Confirm the current price and what is included before scheduling or purchasing a service. Medications and other separately identified services may involve additional charges.
Insurance coverage for prescriptions depends on your plan, pharmacy benefits, and the medication prescribed. Coverage or reimbursement is not guaranteed.
Cancellation, refund, and payment terms will be provided through the applicable booking or patient financial policies. These website terms do not replace those policies.
Results and testimonials
Individual experiences and treatment outcomes vary. Testimonials describe individual experiences and do not guarantee that another patient will achieve the same results.
Appropriate website use
You agree not to:
- Submit information you know is false or impersonate another person.
- Send unlawful, abusive, or malicious content.
- Attempt unauthorized access to accounts, systems, or data.
- Disrupt the website or introduce harmful software.
- Submit another person’s confidential information without appropriate authority.
Website content and intellectual property
Website text, branding, graphics, photographs, and other materials are owned by Neoma Health or used with permission, unless otherwise indicated.
You may view website content for personal, noncommercial use. Other uses require permission from the relevant rights holder, except where permitted by law.
Third-party services
The website links to services including Hint Health, Google Maps, and social media platforms. Third-party services may have separate terms and privacy policies.
Please review those terms before using the services. Neoma Health does not control independently operated third-party websites or guarantee their availability.
Privacy
Use of information collected through the website is described in our Privacy Policy. Separate notices and agreements may apply to patient information and clinical services.
Website availability and accuracy
We aim to keep website information accurate and current, but errors, omissions, or interruptions may occur. Please contact the practice to confirm information important to a healthcare or purchasing decision.
Nothing in these terms limits rights, remedies, or professional obligations that cannot lawfully be excluded or restricted.
Changes to these terms
We may update these terms as our website or services change. Updates will be posted with a revised effective date. Material changes will be communicated where required by applicable law.
Contact us
For questions about these terms:
Neoma Health
150 Pine Forest Dr., STE 501, The Woodlands, TX 77384
Email: contact@neomahealth.com
Phone: 1-281-503-8131